What’s included in our fees for owners?

We’re focused on providing the highest possible revenue for our homeowners while making every aspect of the vacation rental experience effortless. Here’s what’s included in the cost of our full-service management.

For you

• Online Renting Management tools that let you track your earnings, submit maintenance requests, download tax documents, and more
• City and county permitting and regulations assistance (where legally allowed)
• Finance reporting and bookkeeping
• Comprehensive marketing services, including:
  • Professionally crafted online listings with photography, search engine-oriented copywriting, and professional video virtual home tours.
  • Exposure to major booking channels, like Airbnb, Vrbo, and more
  • Advertise your property on two dedicated websites.
  • The possibility of enhanced advertising on several Facebook pages, Twitter accounts, and Instagram accounts (for an additional fee) 
  • Search engine marketing and remarketing and exclusive targeted email marketing technology
  • Opportunity to use social networks for enhanced advertising of your property (for an additional fee) 
  • Opportunity to install video cameras and the opportunity for the owner to see all property 24/7 (for an additional fee)

For your guests

• 24/7 guest customer support before and during their stay in your home
• On-the-ground help, available anytime

For your home

• Guest screening to ensure your home is enjoyed and cared for during every stay
• A dedicated local property manager, who can coordinate care and be there for you 24/7

Learn more about our property management services >

What are our service fees for guests?

These fees help us create a smoother-than-smooth guest experience—and cover extra cleaning to keep your home in top condition.

• Booking fee: Common in the industry, this is a vacation rental management fee that allows us to continually invest in industry-leading tech and best-in-class service. Included in the Vacasa booking fee are:
  • Customer service and reservations support
  • Credit card fees
  • Maintenance and management of your home’s listing on Airbnb, Vrbo, and more
  • Reservation risk management
• Cleaning fee: A cost related to our expense incurred in cleaning the home between guests. This includes local, professional housekeeping, complete with enhanced cleaning measures.
• Pet fee: Should you allow dog owners to visit with their pets, we charge an extra per-night fee to ensure that your home is clean and ready for the next arrival.

To capture maximum revenue for every home, we also make our properties available through third-party channels (such as Airbnb, Booking.com, etc.), some of which charge an incremental fee to guests.